Frequently Asked Questions:1. Why have you not replied to my email?
I reply to all emails that relate to support issues; however, I don’t have the time to
answer questions related to applying
the content of the lessons.
Here’s why-
Even if the question is “Bruce, do you think this is a good idea?” and
all I did was type in “yes” or “no” (which
is not the length of response you’d be looking for), there simply isn’t enough
time to read and respond to 1,000 of them, nor is it a good idea for me to farm
it out to some unqualified staffer.
Do the math: If it just took ONE MINUTE to read
and respond to an email, it would take me almost 17 hours to answer 1,000. And that’s nothing but “yes or no” answers. If I spent FIVE
MINUTES on each and typed a short paragraph response, it would take over 80 HOURS per week just to answer
emails. I jut can’t do it.
Now,
just to be clear,
it’s not an issue with the content. I always make the content
straightforward and understandable and if anything needs clarifying, I’ll be
happy to do it for the entire group.
The type of questions that I am
talking about are, “Bruce, my grandmother
is offering to make me a loan so I can pay off all my debt. Should I do it?” or “Bruce,
I am considering taking 3 part time jobs to accelerate my success…what do you
think?” I’m talking about specific questions for specific people. I just
can’t answer them due to the volume of members.
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